We have five strategic priorities

Best customer and supplier experience

  • Target growth in industrial and electronics markets
  • Excel at the basics for our customers and suppliers
  • Drive market share gains

High-performance culture

  • Accountable, responsive organisation
  • High-performing, diverse global talent base
  • Strong leadership capability

Operational excellence

  • Simplify – operate for less
  • Continuous improvement on service and cost
  • Maximise free cash flow


  • Introduce differentiated products and solutions
  • Embed innovation in the organisation culture
  • Reinvigorate and transform RS Pro

Reinvest to accelerate growth

  • Invest in the business to drive organic growth
  • Selective bolt-on acquisitions
  • Drive attractive returns for shareholders

The first step to drive our strategic priorities through our business was the launch of the Performance Improvement Plan (PIP) in November 2015. Our PIP focuses on our first three strategic priorities:

Progress on the implementation of the PIP has been encouraging. During the first half of 2017 we have seen significant growth in both profits and cash flow, and we have delivered net cost savings of £13 million, which was in excess of our original expectation of £10 million. We now expect to deliver cost savings of £18 million in the full year to March 2017 and we have raised our 2018 annualised net savings target from £25 million to £30 million.

We believe we are only just at the beginning of this journey to deliver a step change in our performance and we are excited about the significant potential we see for further improvement and growth.

Lindsley Ruth 2017 Half-year Results

Lindsley Ruth, CEO, discusses progress with the Performance Improvement Plan.

Measuring our success

1 million+

Customers in more than 80 countries

About our customers


Products in our range

About our offer


Major suppliers worldwide

About our suppliers


Share of total revenue generated by eCommerce

About our channels to market