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Supply chain

Our award-winning supply chain offers a truly competitive edge to our business

Our supply chain provides a superior service to our customers and suppliers.

We are building a world class supply chain and have already introduced a completely new approach to global supply chain planning and logistics.

This incorporates the implementation of changes and improvements to nearly all of our systems and processes, including:

  • Moving from a local country approach to a regional and ultimately global supply chain structure
  • Increasing network optimisation and efficiency
  • Improving engagement and forecast sharing with key suppliers

As a result, we have increased the introduction of new products from 5,000 per year to 5,000 per month.

We have also reduced total supply chain costs and have seen a marked increase in customer satisfaction as shown by our increased TRI*M customer satisfaction scores, which are now close to being in the top 10% of all supply chains across Europe.

In addition we have made considerable savings through the specialisation of our 17 distribution centres across the world and the re-tendering of our freight partners.

As a result of this approach, we won two prestigious supply chain awards in 2011:

Interview with Global Offer Director

Chris Page, Global Offer Director, discusses how Electrocomponents' worldwide customer offer is evolving.

No.1

International high service distributor

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